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Crisis Response Services

Crisis Response Services offers mobile crisis response, crisis support residence, and 24/7 telephone services to both youth and adults who are experiencing a mental health crisis.  Read more below.

Eligibility: All Ages

Thunder Bay: 807-346-8282 
District / Toll-Free: 1-888-269-3100

CMHA Crisis Response Services - 18882693100

We have all experienced a crisis at one point in our life. Something happens or a chain of events occur that exceeds our capacity to cope. We may have reached out to our families and friends to get support, gotten through it, and moved forward; or, we may have found ourselves alone and unable to cope.

Some situations affecting an individual that could trigger a crisis are:

  • the onset or recurrence of symptoms related to a mental illness;
  • difficulties with the use of alcohol, drugs or other substances;
  • challenges in your relationships with others;
  • a significant life change or traumatic event;
  • feeling alone and isolated;
  • loss of  housing;
  • the loss of a loved one and associated grief;
  • racing thoughts that just won’t stop;
  • suicidal ideas and thoughts or the development of a concrete plan to end your life.

 



CMHA THUNDER BAY CRISIS RESPONSE SERVICES IS HERE TO HELP!

Anyone experiencing a crisis can self-refer to the program by contacting the Crisis Line at 807-346-8282 / 1-888-269-3100.


Crisis Response Contact Numbers

THUNDER BAY: 807-346-8282
DISTRICT / TOLL FREE: 1-888-269-3100


Services, Hours, and Eligibility

Our goal is to support the values, strengths and resiliency of each individual so they regain the balance and well-being they enjoyed before the crisis occurred.

 

CRISIS RESPONSE LINE

Eligibility: All Ages
Hours: 24 hours a day, 7 days per week, 365 days a year
Contact:
 807-346-8282 | District/Toll Free: 1-888-269-3100

Contact the crisis line at 346-8282 24 hours a day, 7 days a week, 365 days a year. Your call will be answered by trained professionals. This service is available to anyone of any age.

We provide:

  • Crisis assessment and intervention
  • Support to family members and friends
  • Referrals and service linkages to other community services
  • Follow-up
  • Wellness planning
  • Public Education

 

CRISIS RESPONSE MOBILE UNIT:

Eligibility: All Ages
Hours: 3pm – 11pm, 7 days a week, 365 days a year
Contact:  807-346-8282 | District/Toll Free: 1-888-269-3100

If you would benefit from a meeting in person, our mobile response team will come out to see you. We provide in person crisis assessment intervention in the community. This service is available 3pm to 11pm 7 days a week, 365 days a year within the City of Thunder Bay.

 

CRISIS SUPPORT RESIDENCE:

Eligibility: Individuals 16 years or older
Hours: 24 hours a day, 7 days per week, 365 days a year
Contact:  807-346-8282 | District/Toll Free: 1-888-269-3100

If it is determined that you would benefit from having a short stay in our Crisis Support Residence, the crisis response team will help you access this service.  This voluntary residential support is available 24 hours a day, 7 days a week to individuals 16 years of age or older.

Situations that might lead to a short stay include:

  • when in emotional distress;
  • respite from your current situation to develop skills to prevent or manage a crisis in the future;
  • support to adjust to changes in your medication;
  • when your mental health is impacting you at home, work or school, and
  • when having thoughts of suicide or hopelessness.

 



CMHA THUNDER BAY CRISIS RESPONSE SERVICES IS HERE TO HELP!

Anyone experiencing a crisis can self-refer to the program by contacting the Crisis Line at 807-346-8282 / 1-888-269-3100.


Crisis Response Contact Numbers

THUNDER BAY: 807-346-8282
DISTRICT / TOLL FREE: 1-888-269-3100

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