Careers and Placements

HUMAN RESOURCES OFFICER – $34.25 – $36.39/HOUR (BASED ON EXPERIENCE) , FULL-TIME 70 HRS BI-WEEKLY 

START DATE:  AS SOON AS POSSIBLE 

APPLICATION DEADLINE: DECEMBER 13, 2024 

Who we are! 

Canadian Mental Health Association – Thunder Bay Branch is a nonprofit service provider working to ensure mental health services are available for all.  CMHA Thunder Bay is committed to providing quality services for all of Northwestern Ontario residents where all staff strive to protect and promote mental health for all through healthy lifestyle and exemplary recovery focused approach improving upon each individual’s well-being. 

What is the job? 

The Human Resources Officer is responsible for providing support in the human resource processes while adhering to organization policies, applicable legislation; including recruitment, labour relations, performance management, benefits administration, training tracking, legislation compliance and employee off-boarding. The Human Resource Officer is a part of the Administrative Team and reports to the Manager of Human Resources 

The Human Resources Officer is responsible for: 

1. Full cycle recruitment including preparing job postings, organizing and scheduling interviews, reference checking, and onboarding. 
2. Support positive labour relations by providing guidance on issues related to the Collective Agreement and CMHA Thunder Bay policies 
3. Deliver HR services to support disciplinary matters including, disputes, grievances, investigations and performance management 
4. Administer up to date employee record processes including, but not limited to, job descriptions, benefits administration, training requirements, WSIB claims, record of employment submissions.  
5. Maintain internal employee report tracking 
6. Assist in the investigation and resolution of employee complaints and grievances  
7. Provide staffing reports to program Managers (i.e. training, performance evaluations) 
8. Maintain compliance in statutory or legislative requirements.  
9. Contribute to policy formulations and revisions 
10. Contribute to health and safety research and assignments, as required 
11. Assist in the development and implementation of HR initiatives and systems 
12. Adhere and comply with CMHA Health and Safety and Code of Ethic Policies 
13. Other general duties as assigned 

Qualifications and Characteristics: 

• Business Diploma, or undergraduate degree majoring in Human Resources, or a related diploma/degree with an HR certificate from an accredited college or university 
• Certified Human Resources Professional (CHRP) designation is an asset  
• 3 years progressive human resource experience, preferred 
• Strong understanding of unionized environments, employment laws and regulations 
• Strong knowledge of human resource processes 
• Joint Health Safety Committee Level 1 & 2 is an asset  
• Proficiency in HR software and systems  
• Ability to work in fast paced, team-oriented work environment 
• Strong ability to navigate conflict and support positive outcomes 
• Ability to handle confidential information professionally and in an ethical manner 
• High attention to detail and strong organizational skills required 
• Experience with report preparation and strong data entry skills 
• Ability to speak French considered an asset 
• Outstanding written and verbal communication skills 
• Valid Ontario “G Class” driver’s license with 2 million liability insurance 

What is in it for you? 

• Full medical and dental benefits upon completion of probation  
• Sick and vacation benefits 
• Competitive wages 
• Eligibility for participation in CMHA National Pension Plan 
• Opportunity to join a fast-paced, positive working environment where recognition and personal growth are highly valued 
• Being a part of an organization which is “Accredited” through Accreditation Canada 

Deadline for Submission is: December 13, 2024 

Interested applicants must submit a cover letter, resume & three workplace supervisory references to: [email protected] 

CMHA Thunder Bay is committed to creating a diverse and inclusive environment that is fully accessible and welcomes applications from all qualified individuals including those with a lived experience, members of visible minorities, Indigenous peoples and persons with disabilities. 

Position must be worked on-site. 

Please make us aware of any known accommodation needs, if necessary. 

We thank all candidates for their interest in this position however only those selected for an interview will be contacted. 

Specialized Treatment & Alternate Response (STAR) Worker – $30.72 – $32.64/hour (based on experience)

1 Full-time Temporary Full-Time Vacancy Rotating schedule

This position is within OPSEU Local 720 Bargaining

Start Date: January 6, 2025 End Date: March 30, 2025

Application deadline: December 20, 2024

Who we are!

Canadian Mental Health Association – Thunder Bay Branch is a non-profit service provider working to ensure mental health services are available for all.  CMHA Thunder Bay is committed to providing quality services for all of Northwestern Ontario residents where all staff strive to protect and promote mental health for all through healthy lifestyle and exemplary recovery focused approach improving upon each individual’s well-being.

What is the job?

The Star Worker works alongside a team member from the Superior North EMS Paramedics respond to individuals in a mental health/addiction crisis and will be situated at the local Superior North EMS station when so scheduled. The STAR Worker may work out of different locations (core partners office space) and this will be dependent on where the team will start, have breaks and end the day. The STAR Worker completes a comprehensive mental health assessment and connects individuals to the appropriate mental health/addiction’s services.  The STAR Worker also provides follow-up to individuals. The STAR Worker will also be scheduled for in office work as required and appropriate, such as administrative/office functions, telephone or regular mobile response. The work of the STAR Worker is guided in practice to apply the principles of Recovery.

What will you do day to day?

1. All duties and responsibilities outlined in the Star Worker job description.
2. Provide crisis intervention, support services and safety planning to individuals experiencing a mental health and/or addiction crisis.
3. Work in collaboration with Superior North EMS Paramedics by providing guidance and expertise in mental health and addiction intervention crisis and or resolution strategies through de-escalation techniques.
4. Provide service information and assist in appropriate referrals to mental health and addiction services, community-based programs, and other relevant support options including primary care, ensuring a comprehensive approach to care. 
5. Maintain up-to-date client information and records in agency client records systems.
6. Maintain effective working relationships with community agencies, clients, family members, and other mental health/addictions specialists as appropriate.
7. Attend and contribute to Crisis Response Service team meetings and other client-related meetings as required.
8. Ensure safe work methods and practices at all times.
9. Represents the Canadian Mental Health Association, Thunder Bay Branch, in a professional manner and adheres to standards consistent with the values and philosophy of the Association.
10. Complying with CMHA’s Health and Safety Policies
11. Complying with Superior North EMS applicable policies, procedures and protocols.
12. Performs any other tasks related to the position as required.
13. Follow and adhere to the Collective Agreement and other relevant policies and procedures.

What do you bring to the job?

• A post-secondary degree or diploma in the health or human services field, along with one year of mental health experience
• Applicants should demonstrate a good knowledge of community mental health and other social service resources and possess skills and experience in crisis assessment, intervention strategies, and crisis counselling/support
• Applicants should demonstrate a willingness to learn and actively participate in an extensive training program provided in the Crisis Response program 
• The incumbent shall also have excellent interpersonal, communication, and problem-solving skills
• Demonstrated understanding of personal space and the ability to role model healthy boundaries
• Ability to manage conflict and crisis situations
• Ability to communicate professionally with community agencies
• Cultural competence for diverse populations
• Personal qualities of empathy, understanding and patience
• Must be legally eligible to work in Canada
• Successful completion of a Police Vulnerable Sector Check (PVSC) is required
• Ability to speak French is considered an asset
• ASIST certification considered an asset
• You must be available for shift work
• Must possess a valid Class “G” driver’s license

What is in it for you?

• Competitive wages
• Opportunity to join a fast-paced, positive working environment where recognition and personal growth are highly valued
• Being a part of an organization which is “Accredited” through Accreditation Canada 

Position must be worked on site.

Interested applicants may submit a cover letter, resume & three workplace supervisory references to: [email protected]

CMHA Thunder Bay is committed to creating a diverse and inclusive environment that is fully accessible and welcomes applications from all qualified individuals including those with a lived experience, members of visible minorities, Indigenous peoples and persons with disabilities.

Please make us aware of any known accommodation needs, if necessary.

We thank all candidates for their interest in this position however only those selected for an interview will be contacted.

Student Placements

We have filled all student placements/internships for 2024/2025 but if you are interested in a placement or intern opportunity, interested students must fill out the CMHA Thunder Bay Student Placement Application, found here:

“We have filled all student winter placements/internships for 2024/2025 but if you are interested in a placement or intern opportunity past this time, interested students must fill out the CMHA Thunder Bay Student Placement Application, found here

Student applicants who are selected for an interview will be contacted at a later date.

CMHA Thunder Bay is committed to creating a diverse and inclusive environment that is fully accessible and welcomes applications from all qualified individuals including those with a lived experience, members of visible minorities, Indigenous peoples and persons with disabilities.