The Code has three important elements:
1. Values for Volunteer Involvement
- Volunteer involvement is vital to a just and democratic society.
- It fosters civic responsibility, participation and interaction.
- Volunteer involvement strengthens communities.
- It promotes change and development by identifying and responding to community needs.
- Volunteer involvement mutually benefits both the volunteer and the organization.
- It increases the capacity of organizations to accomplish their goals, and provides volunteers with opportunities to develop and contribute.
- Volunteer involvement is based on relationships.
- Volunteers are expected to act with integrity and be respectful and responsive to others with whom they interact.
2. Guiding Principles for Volunteer Involvement
- Voluntary organizations recognize that volunteers are a vital human resource and will commit to the appropriate infrastructure to support volunteers.
- The organization’s practices ensure effective volunteer involvement. The organization commits to providing a safe and supportive environment for volunteers.
- Volunteers make a commitment and are accountable to the organization.
- Volunteers will act with respect for beneficiaries and community. Volunteers will act responsibly and with integrity.
3. Organization Standards for Volunteer Involvement
- The board of directors and senior management acknowledge and support the vital role of volunteers in achieving the organization’s purpose or mission.
- Policies and procedures are adopted by the organization to provide a framework that defines and support the involvement of volunteers.
- A qualified person is designated to be responsible for the volunteer program.
- A clearly communicated screening process is consistently applied.
- Volunteer assignments address the purpose of the organization and involve volunteers in meaningful ways, reflecting their various abilities, needs and backgrounds.
- Volunteer recruitment and selection reaches out to diverse sources of volunteers.
- Volunteers receive an orientation to the organization, its policies and procedures and receive training for their volunteer assignment.
- Volunteers receive appropriate levels of supervision according to their task and are given regular opportunities to receive and give feedback.
- Volunteers are welcomed and treated as valuable and integral members of the organization’s human resources.
- The contributions of volunteers are regularly acknowledged with formal and informal recognition methods.