CRISIS RESPONSE SERVICES – Thunder Bay: 807-346-8282 | District / Toll-Free: 1-866-888-8988

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Getting Appropriate Personal and Professional Support (GAPPS)

GAPPS services reach out to clients in the community who are not connected to traditional services, are homeless and have serious mental health and addictions issues. Read more for details.

Eligibility: 16 and over The GAPPS Program is a partnership between Canadian Mental Health Association, Thunder Bay Branch (CMHA), St. Joseph’s Care Group (SJCG) and the NorWest Community Health Centres, Thunder Bay Site.

The services of GAPPS reach out and engage with a population of vulnerable persons with serious, unstable, complex mental illness, addiction and social issues. Clients of GAPPS often have difficulty engaging with traditional services and may not access services in times of need. A multidisciplinary team workers reach out and connect with these individuals to help them navigate mental health and addiction services, connect or reconnect them to community resources and work with them to improve their overall health and well-being.

Canadian Mental Health Association, Thunder Bay Branch (CMHA), St. Joseph’s Care Group (SJCG) and the NorWest Community Health Centres, Thunder Bay Site, in partnership, deliver the services with staffing from the following disciplines:


Services

Outreach

Outreach involves the initial contact with individuals to begin to build rapport, identify needs, and encourage self management practices with redirection to available community resources.

Engagement

Engagement continues to build rapport and is the process of exploring needs that may require more intensive mental health and addiction services.

Navigation

Navigation is short term assistance supporting individuals towards self management through the delivery of education and empowerment.

Service Coordination

Service coordination is assisting and advocating for individuals with complex mental health and addictions issues with the goal of beginning to connect them to services.


Eligibility

Individuals over the age of 16 with serious, unstable complex mental health and addiction issues who are not already connected to a community mental health or addictions service.


Hours of Operation

Monday through Friday
8:30 a.m. – 4:30 p.m.


Contact

To make a referral or inquiry contact:
Program Coordinator (807)621-2410

Outreach and Engagement Workers:
(807) 252-6244
(807) 632-0124

Referral form and can be faxed to GAPPS at 807-624-3575

https://thunderbay.cmha.ca/documents/gapps-referral-from/

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